Only new TIME Fibre Home Broadband subscriptions with 24-month contracts during the promotional period are eligible for the promotion. Those who subscribe to our contract without lock-in will not benefit from this promotion. We understand the urgency, but appointment dates for new subscriptions are subject to availability. 9. Please provide the correct and valid billing address/postal address. Select a paper invoice or an email invoice (please provide a valid and preferred email address). The invoice can also be contacted at myUniFi (occ.unifi.my). TM may charge a minimum monthly fee for paper invoices with notification. You can keep the devices you purchase regardless of the early termination or expiration of the contract. It usually takes about 6 months to expand our coverage. Please be patient with us as we work to provide you with our service. If there has been no update, ask your JMB to email us at cs@time.com.my with the name of your building and details of their last communication with us, and we will take care of it.
If you cancel your subscription after the 6-month mark expires, but you are still in the period of your contract, you will incur the RM500 prepayment penalty. The contest runs from March 15, 2021 to April 30, 2021. Sign up for the 24-month TIME Fibre Home Broadband 500 Mbps or 1 Gbps contract plan via the TIME website and submit your entry to the contest within that time. We apologize for any inconvenience caused. Please visit www.time.com.my/check-application-status to check the status of your request or feel free to contact us via live chat at www.time.com.my/support/livechat/ if you have any further questions. This service is only available to subscribers to a 24-month contractual plan. Simply log in to your self-care account and select “Relocation Services” from the drop-down menu when you click the button. This service is only available for the 24-month contractual plan. To make a request, contact us at 1800 18 1818 or cs@time.com.my. Check your installation date here or contact us at 1 800 18 1818 or cs@time.com.my.
Our support ninjas will give you the updates you need. You can do this by visiting the personal page under www.time.com.my and selecting the “No Contract” option during the registration process. This promotion is only eligible for 24-month contract registrations from TIME Fibre Home Broadband. Those who subscribe to our contractual plans are not eligible. No, it is not possible. Plans without a contract are only valid for new subscribers. No, all promotions are linked to your contract in effect at the time of subscription. Any upgrade or downgrade of the plan while the action is in effect will result in the loss of that action. However, you can change your plan after receiving your first invoice where the RM100 discount was applied. Only new TIME Fibre Home Broadband 1 Gbps subscribers with a 24-month contract are eligible. Those who subscribe to the plan without a contract are not eligible for this promotion.
If you`re moving outside of your current building, don`t forget to bring your equipment! Make sure your new address is in our coverage area. *A prepayment of RM400 or RM500 does not apply to lock-in contracts and subscribers are not eligible for promotions. Log in to the TIME Self Care portal to view your updated profile or to perform a speed test here. As a new subscriber to the TIME Fibre Home Broadband 1Gbps plan, you will receive a “Free Mesh WiFi”, which includes an Enhanced Starter pack that comes with one (1) Enhanced Mesh node. This promotion is only available for registrations for a 24-month Fibre Home Broadband time contract. Customers can upgrade or downgrade their UniFi service by visiting TMpoint, calling through an authorized TM sales channel (AE only) or the TM UniFi Center (1-300-88-1222). If a customer requests a downgrade within the 24-month contract period, a demotion fee of RM200 will be charged. The existing CEP will be used unless a change is necessary due to the nature of the requested demotion.
An additional fee of RM200 will be charged for any upgrade or downgrade request that requires TM to visit a customer`s premises. For 24-month contractual plans, a notice period of one (1) month is required. This notice period will remain in effect even after the expiry of your contract. i. Please log in to the myUniFi portal (occ.unifi.my) with ID and password ii. On the myUniFi tab, expand Billing Account iii. Click on the “Change Service Password” button iv. Select the services you want to change and enter your preferred password. Click “Send” vi. You will receive your password via SMS and your preferred email address Step 1: Sign up for the 24-month contract at 500 Mbps or 1 Gbps via the TIME website.
Yes! We automatically configure the speed to which you are entitled when we install and activate your service on your installation date. Business customers who wish to migrate to plans from other service providers can do so if their contractual terms have expired. If the contractual period has not yet expired, the professional customer will be charged an early repayment penalty of RM500. Yes, installation work will continue as planned in all areas; However, it is subject to the approval of the building management and the latest updates by MKN. Anyone on active duty on March 22, 2016 was automatically upgraded to speeds up to ten times faster than before. There are no changes to your subscription fees and the duration of your contract as long as you stick to the plan you have. You can move your appointment to www.time.com.my/check-application-status. Customer may not upgrade or downgrade the UniFi Service Plan until two (2) business days from the date of installation. To check the status of your referrals, log in to your Self Care and go to Rewards > Log in and earn > referral status. I can`t reach any of the agents in the live chat for requests. Please enter the expiry date of my contract for “Unifi Mobile” * You are not eligible for promotions if you subscribe to a plan without agreement.
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